Pau Gay

A continuación dejo unos apuntes que tomé en una clase de Project Management durante el periodo que pasé en Reading.

In Project Management class we have seen a model of the problem solving process by Essentials of Business Information Systems.

1. Problem identifications:

• Agreement that problem exists
• Definition of problem
• Identify causes of problem
• We can be done given resources of firm

2. Solution design:

• Often there are many possible solutions.
• Consider as many as possible to understand range of solutions.

3. Choice: The choice include the following factors:

• Cost
• Feasibility given resources and skills
• Length of time needed to implement the solution

4. Implementation:

• Build or purchasing solution
• Testing solutions and employee training
• Change management
• Measurement of outcomes
• Feedback and evaluation of solution

Final notes:

Problem solving is a continuous process, not a single event. Sometimes chosen solution doesn’t work or needs adjustment.

Feliz 2010 a todos!